You're not alone if you're wondering if you should make a purchase from 12thtribe.com. Mistrust is common in the world of online shopping, but I can tell you that, in the overall experience of the shopping community, 12thtribe seems to be a legitimate store. In this article, I will delve deeper into the purchasing and return process to the quality of the clothing they offer. Additionally, I will provide essential information about the brand to help you make an informed decision.
What is the 12thtribe?
12thtribe is a New York-based women's clothing store that focuses on dressing women for their special moments. Founded by Demi, it began as an exciting project involving the creation of a website and pop-up shops with unique items. The brand took off when she moved to Los Angeles and began dressing women for events like Coachella, which marked a turning point in her career. Nowadays, 12thtribe is not limited to the festival and travel season, but also offers clothing for everyday life and special occasions.
Is 12thtribe ethical?
One of the important concerns when shopping online is the ethics of a brand. In the case of 12thtribe, they do not provide information about their sustainability efforts or their contributions to the community on their website. This may be a factor to consider for those seeking to support companies committed to social and environmental responsibility. If purchasing ethics is a deciding factor for you, it may be helpful to look for brands that are more transparent in this regard.
Quality of 12thtribe clothing
All items in my 12thtribe order were made in China. However, my order was shipped from a warehouse in California, United States. The brand lists two addresses in California on their website, which can be confusing, but it appears their primary business address is 701 Ocean Front Walk, Venice, CA 90291. They also list another address, 11872 La Grange Ave, Los Angeles, California 90025, in your marketing emails. Additionally, 12thtribe has a retail store in New York, located at 423 Broome St., New York, NY 10013.
12thtribe Client Shopping protection
12thtribe offers the option to purchase package protection at checkout. This protection has a cost that varies depending on the total value of your shopping cart and protects you from possible damage, loss or theft of orders during transportation. 12thtribe's website has been around since July 18, 2014, which suggests they have some history in e-commerce.
12thtribe Quality of the products
As for the quality of 12thtribe's products, in my opinion, it is decent and comparable to the clothing you can find at stores like Target or H&M. While it is not high-end fashion, it meets expectations in terms of value for money. The clothing is suitable for daily wear and casual occasions.
12thtribe Returns experience
One of the biggest concerns when shopping online is the ease and efficiency of the returns process. 12thtribe offers a very simple and fast returns process. The entire process is done within their online portal, making returns management considerably easier. Additionally, the store offers a refund option in the form of a gift card along with an additional amount, which can be convenient if you plan to make future purchases at the store.
12thtribe Shipment information
12thtribe strives to ensure timely delivery of all orders. Order processing time typically ranges from 24 to 48 hours, although there may be delays due to circumstances such as the COVID-19 pandemic. Additionally, the store provides information on how to track your orders and what to do in case an order is lost or shows as delivered without having received it.
12thtribe Payment options
In terms of payment options, 12thtribe accepts a wide range of methods, including Visa, MasterCard, Amex, Discover, Apple Pay, Shop Pay, PayPal, Amazon, and gift cards. They also offer the option to pay with Afterpay, which allows you to divide the cost of your purchase into four equal payments to be paid every two weeks. However, please note that this option is only available for orders within the United States. Additionally, the store accepts store credit and gift certificates.
In summary, the experience with 12thtribe is positive in terms of product quality and ease of returns. Although the brand does not provide information about its ethical practices, its focus on dressing women for special occasions and hassle-free returns process may be factors that influence your purchasing decision. As with any online store, it is important to do your own research and consider your personal priorities before making a purchase. If ethical fashion is essential to you, you may want to look for alternatives that are more transparent in this regard.